FAQ's

FINDING HOPE

  • Will my visit to your agency be confidential?

    All services to domestic violence and sexual assault survivors are confidential.

  • Can you help me find a place to live?

    Crisis Center safe shelters are intended as temporary places for survivors to stay when there is or may be danger. Advocates will immediately assist shelter residents to secure permanent housing or provide appropriate assistance with relocation. Clients that do not stay in shelter but do need assistance in finding a safe home are also welcome to work with advocates.

  • Do you assist with protection and/or harassment orders? Is there a charge for your time?

    Yes, advocates can explain and assist with this process. No, we do not charge for this service. And we encourage clients to keep in contact with our office to answer additional questions and help you address concerns.

  • Do you sponsor education/support groups?

    Yes, survivors of domestic violence and/or sexual assault are encouraged to contact our office to discuss how to get involved with an education/support group. There is no charge to be involved, however; participants need to speak with an advocate before attending group. These group opportunities are available for both English and Spanish speaking survivors and their school aged children. There is childcare available for children too young to attend group.

  • Does your agency employ bilingual staff?

    Advocates on staff speak English and Spanish. Crisis Center advocates can also access a language line that connects to 37 different languages.

  • I don't have money for an attorney or deposit for an apartment, can you help me?

    We work with many other helpful agencies in this community that provide additional services. For example, for legal assistance we direct clients to Legal Aide and to discuss housing costs we would direct you to Central Nebraska Community Services. There are many helpers in our community and we would gladly provide you with their contact information or make introductions.

  • If I need to live in your shelter, will my pet be able to come with me?

    Probably not, however; we will make every effort to find an appropriate place for your pet to stay. We understand your connection to your pet and will assist you with this process. Some options utilized in the past for shelter resident pets have been foster families and professional kennels.

  • Is there a charge for your service?

    Services provided to domestic violence and sexual assault survivors are free of charge. There are minimal fees involved with the safe exchange and visitation service. Participants in the Batterer Intervention Program are required to pay an intake fee and for classes.

  • What if my situation has caused me to fall behind on my utilities bills , can you help with that?

    Willow Rising funds may be available for such emergencies. To know for sure, bring all documentation (i.e. shut-off notices) to our office and speak with an advocate. Please know that if Willow Rising is able to provide financial assistance, an advocate will need to visit your home to complete a required inspection prior to making any payments.

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Donate

Willow Rising is a 501(c)(3) and we are always looking for ways to increase our funding in order to provide broader and more intensive services to the victims that we see each day. If you, or someone you know, would like to make a monetary donation to the Willow Rising or have an item(s) to donate, please contact our Donation Coordinator to help you navigate through the process.

CHANGE A LIFE TODAY

Willow Rising is always looking for support through donations and volunteering. Find out more about how you can change lives in our community. 

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